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Spool by Spool LLC · © 2026 Spool LLC
by Spool LLC
Generate documents from your organization's Word templates.
to Spool, by Spool LLC
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Spool is a private, web-based template drafting program operated by Spool LLC. You upload your own Microsoft Word templates, define the placeholder fields they contain, and Spool gives your team a clean, structured form for filling those fields and generating a finished .docx in seconds — ready to review and send.
Spool runs entirely in the browser at draftspool.com. There is nothing to install. Each customer gets its own isolated workspace with its own templates, dropdown lists, user accounts, and audit log; no workspace can see another's data.
Spool is template-first. You design the document once in Word, mark the spots that should accept user input as named placeholders, and upload the file. Spool reads the structure and presents your team a fillable form tailored to that template. Pick a template, fill it in, click Generate document, and a finished .docx is ready to download moments later.
The form adapts to whatever each template needs — from simple text and dates to richer pickers and tables — and supports optional sections that can be included or excluded per document. Generated files are short-lived; nothing about the document content is retained on our side after you download it.
Spool is built for any organization that produces structured, repeatable documents from a fixed set of templates — the kind of work that is currently being done by copy-pasting a prior file, find-and-replacing a few names and dates, and hoping nothing was missed. Spool eliminates that copy-paste drift, gives every team member the same starting point, and keeps the underlying templates under version control with the people who own them.
The product is industry-neutral. Templates can be anything from a service contract to an HR onboarding packet to a standardized inspection report — if you produce the same kind of document over and over with a few changing details each time, Spool is built for that workflow.
If you are a new user, your administrator will send you an invite link. Open it, set a password, and confirm. Once your account is active, sign in from draftspool.com with your email and password. If you ever lose access, your administrator can re-issue an invite.
Use the Template dropdown at the top of the screen to pick the document you need. Your administrator decides which templates are available, and each one is set up with its own fields and optional sections. Switching templates rebuilds the form so you only see the fields that apply.
Required fields are highlighted in amber and must be completed before generating. Optional fields are highlighted in green and can be left blank. The form uses the appropriate input style for each field — calendars for dates, pickers for choices, and so on — so most of it is self-explanatory. Hover the small help icon next to a label for guidance specific to that field.
Below the main form, some templates show optional toggles. Turn one on to include its section in the generated document; turn it off to skip it. Use them as you'd expect.
Click Generate document once your fields are complete. A download link appears. Click it to save the file. The link is short-lived — if it expires before you grab it, just generate again. From there, open the file in Word, review it, and send it through whatever channel you normally use.
If you keep typing the same value in a dropdown-style field, you can save it to your workspace's shared list using the Add to lists button. From then on it'll be available to everyone as a dropdown choice. Administrators can also manage these lists directly.
Click Profile in the top bar to view your account details, edit your display name, and change your password.
Administrators see additional buttons in the top bar: Users for managing workspace members, Templates for uploading and managing the firm's templates, and Audit for reviewing activity in the workspace. Platform administrators see one more button (Platform) for cross-workspace management.
For account issues — trouble signing in, password resets, missing access to a template, or "Admin access required" messages — please contact your administrator first. They can issue a fresh invite link, change your role, deactivate accounts, and review your workspace's audit log to help diagnose what happened. Most day-to-day issues can be resolved at the workspace level without involving Spool support.
For questions about the Spool platform itself — bug reports, suspected data issues, feature requests, or anything your administrator can't resolve — reach out to us directly:
We aim to respond promptly during normal business hours, with urgent production issues prioritized.
When writing in about a bug, a brief description of what happened (and what you expected) usually goes a long way. A screenshot helps if the issue is visual. Please do not paste actual confidential information into a support email — redact names, account numbers, financial figures, or any other sensitive content first.
If there's a workflow that would save you time, we'd like to hear about it. Requests rooted in real day-to-day use are the ones most likely to influence what we build next.
If you believe you've found a security issue, please email us with the subject line beginning "SECURITY:" and hold off on public disclosure until we've had a chance to respond. We take responsible disclosure seriously.
For questions about the Privacy Policy, Terms of Service, or data-deletion requests, email the same address with "LEGAL:" or "PRIVACY:" in the subject line.
Last updated: May 2026
Spool ("Spool", "we", "us") is a web-based template drafting program operated for use by authorized organizational personnel ("you", "user"). This policy describes what information Spool collects, how it is used, how long it is retained, and the measures used to protect it.
The short version: Spool is built so that the values you type into a document flow through the system but are not stored by it. Persistent records are limited to user accounts, workspace metadata, and an audit trail of activity in your workspace.
Note: depending on how your templates are configured, the filename of a generated document may incorporate values you entered (e.g. a person's surname) and is recorded in the audit log. Workspaces with stricter requirements may request alternative handling.
Spool does not sell, rent, or share your personal information or document content with third parties for marketing or analytics. Spool relies on a small number of subprocessors strictly to operate the service:
draftspool.com.We will update this list before adding any new subprocessor.
Spool uses industry-standard security practices, including encrypted transport, modern password protection, role-based access controls, strict workspace isolation, and an audit trail of administrative and authentication events. No system can be guaranteed to be 100% secure; if you believe an account has been compromised, contact your administrator immediately and email [email protected].
Spool is not directed to individuals under 18 and is intended only for adult professional users. We do not knowingly collect information from children.
Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of personal data we hold about you. Submit such requests to your administrator or directly to [email protected]. We will verify your identity (typically by confirming you control the email address on the account) and respond within 30 days.
Spool is operated from and stores data in the United States. By using the service from outside the U.S. you consent to the transfer and processing of your information in the U.S.
We may update this Privacy Policy from time to time. Material changes will be communicated to administrators and reflected in the "Last updated" date at the top of this page. Continued use of Spool after a revised policy is posted constitutes acceptance of the revision.
Questions about this policy or about the data Spool holds on you may be directed to [email protected].
Last updated: May 2026
These Terms of Service ("Terms") govern your access to and use of Spool ("Spool", "we", "us", "the service"), operated by Spool LLC at draftspool.com. By accessing or using Spool you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the service. Access is provided only to authorized users whose accounts have been provisioned by their workspace administrator and approved by Spool.
Spool is a web-based template drafting program. It accepts field values entered by an authorized user, produces a Microsoft Word (.docx) document from a template uploaded by the user's organization, and returns the resulting document to the user. Spool does not provide professional advice of any kind, does not draft document content from scratch, and does not deliver generated documents to third parties.
You must be at least 18 years old and an authorized representative or employee of an organization that has agreed to these Terms. By using Spool you represent that you meet these requirements and that you have the authority to act on your organization's behalf in your use of the service.
You agree to use Spool only for lawful purposes related to your organization's legitimate document workflows. You will not:
"Customer Content" means the templates, configuration, dropdown lists, field values, and resulting generated documents that originate from your organization's use of Spool. Your organization retains all right, title, and interest in Customer Content. You grant Spool a limited, non-exclusive license to host, process, and transmit Customer Content solely as needed to provide the service and to maintain the audit log described in the Privacy Policy.
You represent and warrant that you have all rights necessary to upload your organization's templates and to submit the field values you enter, and that doing so does not violate any third party's intellectual-property, privacy, or contractual rights.
Spool is designed to minimize its handling of confidential information: field values are processed in memory and the generated document is held only briefly under a one-time download token (see the Privacy Policy for details). You acknowledge that:
The Spool application, including its source code, design, branding, and documentation, is the property of Spool LLC and its licensors and is protected by U.S. and international intellectual-property laws. Subject to your compliance with these Terms, Spool grants you a limited, non-exclusive, non-transferable, revocable license to access and use the service for your organization's internal business purposes. No other rights are granted by implication or otherwise.
Spool is provided on an "as is" and "as available" basis. We may modify, suspend, or discontinue any portion of the service at any time, with or without notice, including for scheduled maintenance, security response, or feature changes. We will use reasonable efforts to notify workspace administrators of material changes that affect availability.
To the fullest extent permitted by law, Spool disclaims all warranties of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, free of harmful components, or that generated documents will be free of errors or fit for any particular purpose. You are solely responsible for reviewing every generated document before use, signature, or delivery.
To the fullest extent permitted by law, in no event shall Spool LLC, its operators, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost data, business interruption, or errors in generated documents, arising out of or related to your use of the service, even if advised of the possibility of such damages. Spool's aggregate liability arising out of or related to these Terms or the service shall not exceed one hundred U.S. dollars (USD $100). Some jurisdictions do not allow certain of the foregoing limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law.
You agree to defend, indemnify, and hold harmless Spool LLC and its operators, affiliates, and licensors from and against any third-party claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your or your organization's use of the service; (b) your Customer Content, including any claim that it infringes or misappropriates a third party's rights; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party right.
Either party may terminate access for convenience at any time by notice to the other (in your organization's case, by notifying Spool support; in Spool's case, by notice to your administrator). We may suspend or terminate access immediately for suspected security incidents or breach of these Terms. Upon termination, your right to use the service ceases. Provisions intended by their nature to survive termination — including Customer Content ownership, disclaimers, limitations of liability, indemnification, and governing-law provisions — survive.
Upon termination, your organization may request export of its templates and audit-log entries; we will use commercially reasonable efforts to provide such an export within 30 days. After 60 days following termination (or sooner on request), your organization's data may be deleted.
We may modify these Terms from time to time. Material changes will be communicated to administrators and reflected in the "Last updated" date at the top. Continued use of the service after the revised Terms are posted constitutes acceptance of the revision. If you do not agree to the revised Terms, you must stop using the service.
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. The parties agree that the exclusive jurisdiction and venue for any dispute arising out of or related to these Terms or the service shall be the state and federal courts located in Fulton County, Georgia, and each party consents to personal jurisdiction in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect. Spool's failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any written agreement between Spool and your organization, constitute the entire agreement between the parties regarding the service and supersede any prior or contemporaneous understandings on the subject.
Questions about these Terms may be directed to [email protected].
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Choose a template, complete the fields, then generate a filled Word document.